Data privacy is important to all our customers, but even more so for certain industries such as banking & financial services, healthcare, pharmaceuticals, and public sector. Knowing we are trusted with our customers’ information, we understand the critical need for consistently operating in a highly secure manner.At the core of InfoBridge solutions, customers are empowered with the control of their digital information. You can manage your data in a way that offers full control, including any of our customers’ potential personal data. Whether you are concerned about data transmission, data-at-rest, or accessibility, we provide customers with control of their data to support requirements for data privacy and compliance InfoBridge provides services and applications that enable customers to manage, store, and utilize their digital materials. As such, InfoBridge has limited access to data we process on behalf of our customers in connection with our services. InfoBridge does not access customer data for reasons not related to operating and maintaining services for our solutions.The level of trust from our customers comes from our parallel commitment to maintaining and continuously improving our controls and abilities to support our customers. InfoBridge policies regarding data privacy and security are backed by some of our key commitments to our customers, including:
InfoBridge will take all reasonable and appropriate organizational and technical measures to protect personal data from loss, misuse, unauthorized and unlawful access, disclosure, alteration and destruction. We consider the risks involved in the processing and the nature of the personal data.
Global risk assessments for privacy and security of customer data are performed annually. Our assessments involve review and monitoring of information from management and leadership responsible for ensure that the relevant policies and procedures are being trained, followed, and tested.
It can be accessed on our web site, at http://infobridge.com/trust-center/privacy-policy
Who can I contact for questions?
Please contact us at firstname.lastname@example.org, or write to:
InfoBridge Software b.v.
c/o Legal Department
5232 BC 's-Hertogenbosch
Who owns the personal data on my site?
The customer owns the data that is transmitted, managed, stored, and accessed using InfoBridge services. InfoBridge customers determine the types of data they submit to the platform when using InfoBridge services. We have no direct relationship with the individuals whose information we receive from our customers or business partners. We do not control such information, we do not select or determine the specific types of data that we process, and we do not determine the purpose for which it is processed.
Where is my personal data stored?
When using the InfoBridge Cloud Services, the customer’s data storage is based on the customer’s geographic location. InfoBridge uses Microsoft Azure data centers and currently offers support for the following base geographic locations.
For customers hosting InfoBridge products themselves, the location of data is solely managed by the customer.
Who is responsible for securing personal data?
InfoBridge provides the service and applications for customers to manage their data including any data categorized as personal data. The customer is ultimately responsible for managing their personal data. InfoBridge is responsible for the security of the systems and infrastructure to ensure that the data is handled in a secure manner.
What is Privacy Shield?
Privacy Shield is a data privacy framework designed by US Department of Commerce and European Commission. The purpose is to meet data protection requirements regarding the transfer of personal data to the United States from the European Union. This new transatlantic framework is also intended to replace the old Safe Harbor agreement.For more information please visit the Privacy Shield site.
Is InfoBridge Privacy Shield Certified?